GEOMANT- BUZZEASY for Call Centers: Buzzeasy from Geomant transforms Teams into a multichannel contact center, enabling voice and digital customer interaction. Utilizing the Teams infrastructure, we have added multiple inbound and outbound interaction channels to extend collaboration beyond the enterprise. It is the ultimate Cloud Contact Center Solution for Microsoft Teams. Providing a seamless Contact Center experience using your existing Teams client.
Why Buzzeasy for Teams?
- Complements Microsoft Teams, providing contact center functionality native to your existing collaboration platform.
- Future-proof solution – Buzzeasy is highly flexible with multiple modules meaning you can scale features up or down to meet your business needs.
- Connects front-line agents with back-office staff -
- Employees can collaborate and serve customers on the same platform, spending less time switching between tools and apps.
- Commerce
- Marketing
- Media
- Software Development
- Telecommunication
GEOMANT is a Hungarian ICT developer company, certified by leading technology providers including Microsoft, Avaya and Nuance, they provided successful communication solutions to organizations of every type and size across the world for nearly two decades.
They've also helped organizations navigate the challenges associated with choosing and managing disparate technologies, and have guided them through the complexities of integrating communication solutions into multiple systems and environments. Their core expertise is in developing computer telephony integration (CTI) software solutions that can be tailored to individual requirements and budgets. Their vast experience in this area allows to create powerful, innovative products and cloud services that complement the functionality provided by Avaya and Microsoft Unified Communications.