Comnica is a customer communication solution provider. Comnica provides cloud-based customer experience solutions and telecommunications services, exploring new channels for AI based customer experience. They have been involved in the automotive industry, discovering that automakers and distributors have an increased interest in tools and solutions in online selling. In several business cases of brand value, there is a strong demand for a fully online service, where the customer can have a personal, yet online experience, and also the ability to remotely sign all contracts, related to the purchase, or leasing of the chosen car, walk through the entire purchase online. Comnica has created the concept of the Video Showroom that replicates the process of a personal visit, providing a branded high customer experience surface for the customer and an easy to use the surface for the dealer, while providing information to the supervisor and the automotive DMS about the Video Showroom events and their outcome, gaining useful information and statistics. Comnica Video Showroom is a sales support tool for dealers to guide customers through their online journey with and make them fall in love with your latest models.
Easy-to-access web-based platform
Customer and dealer friendly user interfaces
Seamless switch between desktop and mobile view within the same session
High quality, reliable video streaming with recording option
Easy integration with automotive DMS, CRM or call center solutions
Modular connectivity with Comnica Contact Center system
You can proceed and do the paperwork with Comnica ID, our distant authentication and e-sign product, and keep the whole selling process online, fast and easy
Advantages: Comnica has been a customer communication solution provider, for over 17 years. They are strategic communication partners of airlines, multinational insurance and financial companies, multinational telecommunication companies, and many others.
